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ISO 9001:2015 Requirements and Internal Auditing

The Trainee will able to have a good skill to identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardized high level structure. The trainee will learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.

An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your auditing skills with the internationally recognized ISO 9001:2015, and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit, as well as reporting and assessing corrective action where necessary.

This course will help you to develops the necessary skills to assess and report on the conformance and implementation of organizational processes conforming to ISO 9001:2015. You’ll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.

  • importance and benefits of an ISO 9001:2015 QMS
  • Key requirements, terms and definitions of ISO 9001:2015
  • Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
  • Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and 7 management principles.

Delegates will have the knowledge to:

  • Explain the guidelines of auditing management systems according to ISO 19011:2018
  • Describe the application of these guidelines to auditing ISO 9001:2015
  • Initiate the audit
  • Prepare audit activities
  • Conduct audit activities
  • Prepare and distribute the audit report
  • Complete the audit
  • Audit follow-up

  • Identify the key requirements and benefits of ISO 9001:2015
  • Manage quality and drive continual improvement
  • Take steps to ensure that quality is at the heart of your organization
  • Attract and retain customers by meeting their current and future needs better
  • Prepare, conduct and follow-up on audit activities
  • Identify and apply the benefits and requirements for an ISO 9001:2015 internal audit
  • Gain the skills to assess an organization’s capability to manage its QMS
  • Write factual audit reports and assess corrective actions

Anyone involved in the planning, maintaining, supervising or auditing of an ISO 9001:2015 QMS.

5 Days